1.Shipping Policies and Rates

Shipping Policies and Rates

Note: Number of delivery days quoted for Shipping Methods are from the Date of Shipment, not the Date of Order Placement.

Please be advised of the following shipping schedules:

Orders placed Monday – Thursday prior to 12pm will be shipped the following business day.

Orders placed between Thursday 12pm and Friday 12pm will be shipped on Monday.

Orders placed on Friday after 12pm – Monday at 12pm will be shipped on Tuesday.

This includes all expedited orders.

International Orders: Please allow 2-4 weeks for delivery, due to customs.

Calculating Shipping Costs

Shipping costs for orders from ChampionsClubCommunity.com depend upon the method you choose and the shipping destination.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping company we use, all weights will be rounded up to the next full kilo.

How are shipping costs calculated?
We charge a single flat fee for each shipment, plus additional, smaller fees for each item in that shipment. The total shipping charge will be displayed on the last page of the order form, before you place your order.

How are items shipped?
We use Royal Mail for all orders placed. It is not possible to specify a preferred carrier when placing your order. When you select One-Day or Two-Day Shipping, we may use air or ground shipping as necessary to get your items to you within the promised time frame. This is dependent upon your location.

2.Return Policy

Product must be returned in the same condition it was received.

Champions Club Community offers a 1 year return policy from date of purchase. Items must be returned complete and undamaged.

Please include a copy of your invoice or packing slip. If you do not have either of these, please include your first and last name, shipping/billing address, email address and phone number.

Return to:
Champions Club Community
Attn: Returns
Neptune House
70 Royal Hill
London SE10 8RF
UK

Refunds for the price of the product will be made within 7-14 days. Refunds are made to the purchasing credit card. If the card has expired, please let us know the new expiration date in order to expedite your refund.

Please Note: MP3s, e-books and Champions Club Community courses are NOT eligible for refunds after they have been accessed.

3.Guarantees

Physical Products
Champions Club Community offers a 1-year return policy from date of purchase. Items must be returned complete and undamaged.

Digital Content and Online Learning
Please Note: MP3s, e-books and Champions Club Community courses are NOT eligible for refunds after they have been accessed.

4. License

Upon your payment of our fees for Digital Content, we grant you a non-exclusive, non-transferable license to use the Digital Content for your personal, non-commercial, entertainment use, subject to and in accordance with the terms of this Agreement. You may copy, store, transfer and burn the Digital Content only for your personal, non-commercial, entertainment use.

5. Restrictions

You represent, warrant and agree that you will use the Service only for your personal, non-commercial, entertainment use and not for any redistribution of the Digital Content or other restricted use. You agree not to infringe the rights of the Digital Content’s copyright owner (Champions Club Community) and to comply with all applicable laws in your use of the Digital Content. You agree that you will not redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, sub-license or otherwise transfer or use the Digital Content. You are not granted any synchronization, public performance, promotional use, commercial sale, resale, and reproduction or distribution rights for the Digital Content. You acknowledge that the Digital Content embodies the intellectual property of Champions Club Community and is protected by law.

6. Explicit Content

You agree that we have no liability to you for Digital Content you find to be offensive, indecent or objectionable.

7. All Sales Final;

Downloading and Risk of Loss; Availability of Digital Content. All sales of Digital Content are final. We do not accept returns of Digital Content. Once you have purchased Digital Content, we encourage you to download it promptly and to make back-up copies of it. If you are unable to complete a download after having reviewed our online help resources, please contact Champions Club Community customer service. You bear all risk of loss after purchase and for any loss of Digital Content you have downloaded, including any loss due to a computer or hard drive crash